Snow Leopard drives up Aussie phone bills
snowleopard_sm
A COMPUTER TRAINING COMPANY in Docklands, Australia saw its telephone bill increase by more than tenfold after it installed the latest version of Apple’s Mac OS X.
According to the Sydney Morning Herald, Melissa Foote, principal of Total Business Service and Training, her outfit experienced some major problems because of the way that Snow Leopard backed up data and synchronised it.
She was talking to Apple about possible redress, but remains concerned that other network administrators are suffering the same issue but might not realise they have problems until they get their phone bills.
Normally the outfit had a bill of $320 Aussie dollars but it was billed for almost $3,000 during one period. The problem was that Snow Leopard insisted on backing up several gigabytes of data daily to synchronise the Mac’s data using Apple’s MobileMe. That’s a subscription service where users store backup data at a remote ‘cloud’ facility over the Internet.
read full article: Snow Leopard drives up Aussie phone bills
theinquirer.net
